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Xsan: Finder states "backup items can't be modified" when moving items to Trash on StorNext volume

Symptoms

Xsan users may see the following alert message in the Finder when dragging files from StorNext volumes to the Trash:

"The operation can't be completed because backup items can't be modified."

This issue may occur on volumes controlled by StorNext 4.x metadata controllers when the fast reverse path lookup (RPL) feature is disabled on the volume.

Resolution

On the StorNext MDC, enable the RPL feature on the volume, or contact Quantum Support.

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Last Modified: Dec 20, 2012
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  • Last Modified: Dec 20, 2012
  • Article: TS4501
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