Xsan: Finder states "backup items can't be modified" when moving items to Trash on StorNext volume


Xsan users may see the following alert message in the Finder when dragging files from StorNext volumes to the Trash:

"The operation can't be completed because backup items can't be modified."

This issue may occur on volumes controlled by StorNext 4.x metadata controllers when the fast reverse path lookup (RPL) feature is disabled on the volume.


On the StorNext MDC, enable the RPL feature on the volume, or contact Quantum Support.

Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.
Last Modified: Dec 20, 2012
  • Last Modified: Dec 20, 2012
  • Article: TS4501
  • Views:

  • Rating:
    • 100.0

    (1 Responses)

Additional Product Support Information

Start a Discussion
in Apple Support Communities
See all questions on this article See all questions I have asked