Languages

Windows 8, Boot Camp 5: MacBook Air (Mid 2012) will not start, or displays low resolution graphics

Symptoms

After installing the Boot Camp Support Software on a MacBook Air (Mid 2012), Microsoft Windows 8 may not start, or may start with a low screen resolution (VGA) .

Resolution

  1. Press and hold the power button until your Mac turns off. 
  2. Press the power button to turn it back on. 
  3. When you hear the startup chime, hold down the Option key until your disk volumes appear in Startup Manager.
  4. Double-click your OS X volume (named Macintosh HD by default).
  5. After OS X starts, from the Apple () menu, choose Software Update.
  6. The Mac App store should appear with a list of available updates.  Download and install the MacBook Air EFI Firmware Update 2.6 or later, or manually install it from Apple Support Downloads.

For more information about applying EFI Firmware Updates, see this article.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Mar 14, 2013
Helpful?
Yes
No
  • Last Modified: Mar 14, 2013
  • Article: TS4499
  • Views:

    null

Additional Product Support Information

Start a Discussion
in Apple Support Communities
See all questions on this article See all questions I have asked