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Archived - Mac OS X v10.6.4 and later: Unable to Install SuperDrive Firmware Update 3.0

This article has been archived and is no longer updated by Apple.

Symptoms

Learn what to do if your computer with Mac OS X v10.6.4 (and later) cannot install SuperDrive Firmware Update 3.0.

Resolution

Follow these steps if your computer is eligible for SuperDrive Firmware Update 3.0 but will not install it:

  1. Connect an external drive to the Mac and insert the Restore DVD that originally came with your Mac.
  2. Double-click Install Mac OS X.
  3. Follow the onscreen instructions and choose the external hard disk drive as the destination. 
  4. After the Installer completes and the computer restarts, install SuperDrive Firmware Update 3.0. 
  5. Restart your Mac. If your Mac starts up to the external disk drive, reset the startup drive.
    • Choose System Preferences from the Apple () menu. 
    • Choose Startup Disk from the View menu.
    • Select the built-in hard disk and restart your computer.

Note: You can also choose to have these steps performed at your nearest Apple Retail store. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).

Additional Information

Learn more about SuperDrive Firmware Update 3.0 and how to install it.

Last Modified: Mar 13, 2014
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  • Last Modified: Mar 13, 2014
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