This article has been archived and is no longer updated by Apple.
Follow these steps to fix this issue in Apple applications:
- Close the Help Viewer.
- From the Finder, choose Go > Home.
- Open the Library folder.
- Open the Preferences folder.
- In the Preference folder, drag the "com.apple.helpviewer.plist" file to the Trash.
- Reopen the Help Viewer.
Last Modified: Aug 1, 2013