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Archived - MacBook Air (Original): Cannot select Ethernet during Setup Assistant

This article has been archived and is no longer updated by Apple.

Symptoms

After you start up your MacBook Air for the first time and connect a USB Ethernet adapter during the Setup Assistant, the Setup Assistant may not allow you to select Ethernet to transfer your information from another Mac or to configure your Internet connection.

Resolution

Connect the USB Ethernet adapter before you power on your computer.

If you have reached a step in Setup Assistant where the Ethernet options are grayed out or not displayed, follow these steps:

  1. Press Command-Q.
  2. Click Shut Down.
  3. Connect the USB Ethernet adapter to the computer.
  4. Start up the computer.
  5. Complete Setup Assistant.
Last Modified: Jun 13, 2013
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  • Last Modified: Jun 13, 2013
  • Article: TS3576
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