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MacBook Air (Late 2010) and later, MacBook Pro (Early 2011) and later, iMac (Mid 2011) and later, Mac mini (Mid 2011), Mac Pro (Late 2013): Recovering a lost firmware password

Symptoms

Learn what to do if you don't remember the firmware password you set or if you see a password dialog you can't dismiss when you try to select a startup volume on these Macs.

  • MacBook Air (Late 2010 and later)
  • MacBook Pro (Early 2011 and later)
  • MacBook Pro with Retina display (all models)
  • iMac (Mid 2011 and later)
  • Mac mini (Mid 2011 and later)
  • Mac Pro (Late 2013)

Resolution

Only Apple Retail Stores or Apple Authorized Service Providers can unlock computers protected by a firmware password.

If you can't remember the firmware password for your Mac, schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider.  If you plan to visit an Apple Retail Store, please make a reservation (available in some countries only).

Last Modified: Jul 30, 2014
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  • Last Modified: Jul 30, 2014
  • Article: TS3554
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