MacBook Air (Late 2010) and later, MacBook Pro (Early 2011) and later, iMac (Mid 2011) and later, Mac mini (Mid 2011): Recovering a lost firmware password
Products Affected
Mac mini (Late 2012), Mac mini (Mid 2011), MacBook Air (11-inch, Mid 2012), MacBook Air (11-inch, Mid 2013), MacBook Air (13-inch, Mid 2012), MacBook Air (13-inch, Mid 2013), MacBook Air (Late 2010), MacBook Air (Mid 2011), MacBook Pro (13-inch, Early 2011), MacBook Pro (13-inch, Late 2011), MacBook Pro (13-inch, Mid 2012), MacBook Pro (15-inch, Early 2011), MacBook Pro (15-inch, Late 2011), MacBook Pro (15-inch, Mid 2012), MacBook Pro (17-inch, Early 2011), MacBook Pro (17-inch, Late 2011), MacBook Pro (Retina, 13-inch, Early 2013), MacBook Pro (Retina, 13-inch, Late 2012), MacBook Pro (Retina, 15-inch, Early 2013), MacBook Pro (Retina, Mid 2012), iMac (21.5-inch, Late 2011), iMac (21.5-inch, Mid 2011), iMac (27-inch, Mid 2011)
Symptoms
Learn what to do if you no longer remember the firmware password that you've set or if you see a password dialog when you try to select a startup volume on a MacBook Air (Late 2010) and later, MacBook Pro (Early 2011) and later, iMac (Mid 2011) and later, or Mac mini (Mid 2011) computer.
Resolution
Only Apple retail stores or Apple Authorized Service Providers can unlock these computers protected by a firmware password.
If you cannot remember the firmware password for your Mac, schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider. If you plan to visit an Apple Retail store, please make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Additional Information
For assistance determining which model of Apple computer you are using see:
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