Archived - Apple TV (1st generation) cannot join networks that use high ASCII or double-byte characters in the password

Products Affected

Apple TV (1st generation)

This article has been archived and is no longer updated by Apple.

Symptoms

Apple TV (1st generation) cannot connect to a wireless network that contains high (extended) ASCII or double-byte (Unicode) characters (such as Japanese, Korean, or Chinese) in its password.

Resolution

Update to the current Apple TV (1st generation) software. For steps, see: "How to update Apple TV (1st generation) software".

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