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Archived - Portables: L-shaped MagSafe power adapter does not charge computer and LED indicator light does not illuminate

This article has been archived and is no longer updated by Apple.

Symptoms

In certain situations when you connect a new 60W or 85W MagSafe power adapter to the MagSafe port of an older MacBook or MacBook Pro computer, the adapter may not charge the computer and the LED indicator light on the MagSafe connector of the adapter may not illuminate.

An example of an L-shaped MagSafe power connector and adapter:

Resolution

To address these issues, apply the MacBook SMC Firmware Update 1.4 or the MacBook Pro SMC Firmware Update 1.4 to the affected computer.

  • Your computer must be started up to a version of Mac OS X v10.5.8 or Mac OS X v10.6.4.
    Note:  If you do not wish to update the operating system on your computer, you can install one of these operating system versions on an external drive and start up from that device.
  • Your computer's power adapter must be connected to the computer and plugged in to a working power source, or the battery must be at least 25% charged.
  • If the computer's battery is not charged or if the power adapter is not powering the computer, reset the SMC to allow these power adapters to operate temporarily while you apply the update.

When your computer restarts, a gray screen will appear with a status bar to indicate the progress of the update. Your computer's fans may run at full speed during the update but should return to normal speed once the update completes. Do not disturb or shut off the power on your computer during this update.

When the update has been applied, you can restart to a previous version of Mac OS X if you would like.

Additional Information

Last Modified: Apr 22, 2014
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  • Last Modified: Apr 22, 2014
  • Article: TS3499
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