Aperture 3: "Your MobileMe account information is not correct" alert during publish/update to MobileMe Gallery albums

Products Affected

Aperture 3.x

Symptoms

When you try to publish or update an album published to your MobileMe Gallery you may receive the following alert:

"An error occurred with the publication of album 'Album name'.
Your MobileMe account information is not correct.  The provided login or password is not valid."

Resolution

This can occur for two reasons:

  • You are not successfully signed in to MobileMe preferences with your member name and password.
    1. Check to see if this is the case by choosing System Preferences from the Apple () menu. Then, click MobileMe and enter your member name and password if you are not signed in. If you are already signed in, continue with the steps below.
  • You may have recently changed your MobileMe password and your Keychain may not be updated. To resolve this issue:
    1. Quit Aperture.
    2. Choose Apple () menu > System preferences. Click MobileMe, click the Account tab, and then click Sign Out.
    3. From the Finder, choose Go > Utilities and then open Keychain Access.
    4. Delete any "aperture.publish" keychains.
    5. Choose Apple () menu > System preferences. Click MobileMe, click the Account tab, and click Sign In. Enter your MobileMe member name and password.
    6. Open Aperture.
This document will be updated as more information becomes available.
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