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Archived - Resolving issues with Windows when using Apple Magic Mouse or Apple Wireless Keyboard

This article has been archived and is no longer updated by Apple.

Symptoms

Your Magic Mouse or Apple Wireless Keyboard (Late 2009) may become unpaired when using Boot Camp to run Windows on your Mac.

Resolution

Follow these steps if your Magic Mouse or Apple Wireless Keyboard no longer responds when using Boot Camp to run Windows. 

  1. Shut down Windows.
  2. Restart your computer using Mac OS X.
  3. Re-pair the mouse and re-pair the keyboard.
  4. Restart the computer using Windows; the mouse and keyboard should return to full operation.

If you have recently applied a Windows update, your wireless keyboard may not wake your computer from sleep.  Clicking the Magic Mouse should always wake your computer up.  The next time you restart, your keyboard should return to normal operation.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Apr 22, 2014
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  • Last Modified: Apr 22, 2014
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