May get alert stating "Unknown Error (-50)" when syncing from iPhoto to iPhone, iPod, or Apple TV

  • Last Modified: September 10, 2009
  • Article: TS2985

Symptoms

When attempting to sync iPhoto content to any capable device from iTunes, customers may receive an alert similar to the following : "The iPhone 'Customers iPhone' cannot be synced. An unknown error occurred (-50)."

Products Affected

iTunes 8 for Mac, iPhoto '09

Resolution

In order to resolve this issue, update to iTunes 9 or later.

This document will be updated as more information becomes available.

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