iPhone and iPod touch: Unable to sign in to iTunes Store with AOL screen name
Symptoms
You may be unable to sign in to the iTunes Store using your AOL screen name on your iPhone or iPod touch. When this occurs, you may see a message stating that your user name or password was invalid or incorrect.
Products Affected
iPhone, iTunes Store, iPod touch, iPhone 3G, iPhone 3GS, iPod touch (2nd generation), AOL
Resolution
To sign in to the iTunes Store using your AOL screen name on your iPhone or iPod touch, please follow the steps below.
- Tap Settings.
- Tap Store.
- Tap Sign In.
- When you are prompted to enter your iTunes account name and password, enter your AOL screen name and password.
- Tap OK when you are finished.
After signing in, you should see your account name at the top of the screen, next to Account. If you'd like to review or edit your account information, tap View Account. Otherwise, press the Home button to get back to your Home screen. You may then tap the iTunes Store or the App Store to purchase and browse using your iPhone or iPod touch.
Additional Information
iPhone and iPod touch: How to create an iTunes Store account
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.