Remote application may not respond while Apple TV is syncing to iTunes

  • Last Modified: July 07, 2009
  • Article: TS2826

Symptoms

If your Remote application is connected to your Apple TV via an AirPort Base Station, the Remote application may become unresponsive while your Apple TV is syncing with iTunes.

Products Affected

AirPort Extreme Base Station/802.11n, iPhone, Apple TV, AirPort, iPod touch, Time Capsule, iPhone 3G, iPhone 3GS, iPod touch (2nd generation), Time Capsule (Early 2009), AirPort Extreme (Early 2009)

Resolution

In order to resolve this, update your AirPort device to 7.4.2 or later.

To update your AirPort Base Station:

  1. Open the AirPort Utility application from the Utilities folder. 

  2. Select your AirPort Base Station from the list on the left side of the application.
  3. Select the Update Firmware option and then select continue when prompted.

For more detailed update steps, see this article.

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