Archived - iPhone and iPod touch: Syncing not enabled error message after restoring from a backup
This article has been archived and is no longer updated by Apple.
After restoring from a backup:
- You may see one of these error messages when attempting to sync with your computer via USB:
- iTunes could not sync calendars to the iPod because calendars have been disabled on the iPod.
- iTunes could not sync contacts to the iPod because contacts have been disabled on the iPod.
- You may see that the sync options are not selected in iTunes.
iOS 3.0 and later supports syncing from more than one source at a time; however, the backup will contain only the over-the-air settings if more than one source is synced.
Last Modified: Jul 31, 2013