Windows 版 iTunes 8 出現「無法從同步服務載入資料類別資訊」提示訊息

  • 最後更新: 28 七月, 2009
  • 文章: TS2690

徵兆

將 iPhone 或 iPod touch 接上 Windows 電腦或嘗試與設備同步時,可能在 iTunes 8 上看到以下訊息:

「iTunes 無法從同步服務載入資料類別資訊」

受影響的產品

iPhone, iPod touch, iTunes 8 for Windows

解決

解決方法 1

請將 iTunes 更新到最新版

解決方法 2

舊版的 Symantec Endpoint Protection 可能會導致這個問題。如果系統上安裝了 Symantec Endpoint Protection,請確認是否已經更新到 Manufacturer Release 3 或以上版本。

解決方法 3

如果您在系統上安裝他廠的 Bricopack (例如 Vista Ultimate Inspirat 2),刪除即可解決問題。

This document will be updated as more information becomes available.

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