"Kunne ikke indlæse dataklasseinformation fra synkroniseringstjenester" i iTunes 8 til Windows

  • Dato for seneste ændring: 28 juli, 2009
  • Artikel: TS2690

Symptomer

Du får muligvis vist følgende meddelelse i iTunes 8, når du slutter en iPhone eller iPod touch til din Windows-computer, eller når du forsøger at synkronisere din enhed:

"iTunes kunne ikke indlæse dataklasseinformation fra Synkroniseringstjenester"

Berørte produkter

iPhone, iPod touch, iTunes 8 for Windows

Løsning

Løsning 1

Kontroller, at du har opdateret til nyeste version af iTunes.

Løsning 2

Forældede versioner af Symantec Endpoint Protection kan forårsage dette problem. Hvis Symantec Endpoint Protection er installeret på dit system, skal du bekræfte, at programmet er opdateret til producentens version 3 eller senere.

Løsning 3

Hvis du har installeret tredjeparts Bricopacks som Vista Ultimate Inspirat 2 på systemet, skal du fjerne dem for at løse problemet.

This document will be updated as more information becomes available.

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