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Archived - QuickTime MPEG-2 Playback Component: Error -2048 when opening files containing MPEG-2 video

This article has been archived and is no longer updated by Apple.

Symptoms

If you have the QuickTime MPEG-2 Playback Component installed on your Microsoft Windows computer and have recently upgraded to QuickTime 7.6, you may encounter the following error message when attempting to playback media containing MPEG-2 video:

Error -2048: Couldn't open the file "filename" because it s not a file that QuickTime understands.

Resolution

The QuickTime MPEG-2 Playback Component has been updated for compatibility with QuickTime 7.6. If you are a past purchaser of the QuickTime MPEG-2 Playback Component, then you can download the new software by visiting the Apple Online Store and clicking on "Account" in the Store menu. Click "Downloadable Software Purchases," enter your Apple ID and password, and you will see a link to the QuickTime MPEG-2 Playback Component. Click the link to download and install the new version.

Note: The QuickTime MPEG-2 Playback Component provides QuickTime users with the ability to import and play back specific forms of MPEG-2 content. It is available as a separate purchase and download from the Apple Online Store.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Jul 15, 2013
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  • Last Modified: Jul 15, 2013
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