Birthdays synced from Outlook 2003 or Outlook 2007 Contacts may appear off by one day
Symptoms
Birthdays synced over from Outlook 2003 or Outlook 2007 Contacts may appear off by one day when synced to an iPhone or iPod.
Products Affected
iPod nano, iPod, iPhone, iPod touch, Windows OS, iTunes 8 for Windows, Microsoft Outlook 2003 and Outlook 2007
Resolution
This issue can be resolved with the following steps:
- Download and install the latest version of iTunes. You can also check for updates in iTunes by choosing Help > Check for Updates or by using Apple Software Update.
- Open iTunes.
- Choose Edit > Preferences.
- Select the Devices tab.
- Click the "Reset Sync History" button and then click OK.
- Sync the iPhone or iPod.
- During the sync, you will be presented with a list of conflicts between contacts. Select the contact with the correct birthday for each conflict.
- After selecting all of the correct contacts, select the option to Sync the changes.
Once the changes have been synced, the birthdays should appear correctly on both the device and in Outlook.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
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