MobileMe: Repeatedly prompted for user name and password of locked Gallery albums

  • Last Modified: November 20, 2008
  • Article: TS2445
  • Old Article: 306166

Symptoms

You may be repeatedly prompted by your Web browser to enter a user name and password when attempting to view various password-protected (locked) albums in a MobileMe Gallery.

Products Affected

iPhoto, MobileMe

Resolution

Make sure the user name and password you are entering is the correct user name and password for the album you have chosen to view. Different albums may have different passwords depending on how the owner configured them.

The MobileMe member who owns the Gallery can find the user names and passwords associated with their password-protected albums by following these steps:

  1. Open iPhoto '08.
  2. Select a published album from the iPhoto Source list (under MobileMe Gallery).
  3. Click the Settings icon in the bottom-left corner of the iPhoto window.
  4. In the sheet that appears, choose "Edit Names and Passwords..." from the "Albums Viewable by:" pop-up menu.

The user names and passwords for the published Gallery albums will appear in plain text.

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