Motion: QuickTime proxies from RED sometimes import with no audio
Symptoms
Sometimes there may seem to be no audio when you import QuickTime proxies generated by RED cameras or by REDAlert into Motion. This may happen if you import the movie by using the Import button in the File Browser, drag the movie from the File Browser to the Canvas, or drag the movie from the Finder to the Canvas.
Products Affected
Motion 3
Resolution
Import the movie by choosing Import from the File menu. If you have an existing project with this issue, you may resolve it by saving, closing, and then reopening the project.
Additional Information
For more information about obtaining and using RED software and QuickTime codec with Motion, refer to the RED website.
This document will be updated as more information becomes available.
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