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MacBook Pro: Distorted video or no video issues

Symptoms

The NVIDIA GeForce 8600M GT graphics processor repair extension program ended on December 7, 2012. This program provided extended repair coverage for a period of four years from the date of purchase, and as of Dec 7th 2012, it is unlikely products qualify for this extended repair coverage. 

Specific products affected:

  • MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
    • MacBook Pro (17-inch, 2.4GHz)
    • MacBook Pro (15-inch, 2.4/2.2GHz)
    • MacBook Pro (Early 2008)
  • These computers were manufactured between approximately May 2007 and September 2008

Resolution

If you experience distorted video or no video issues, contact Apple or take your affected product to an Apple Authorized Service Provider or Apple Retail Store to determine which service and support options are available. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Jun 20, 2013
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  • Last Modified: Jun 20, 2013
  • Article: TS2377
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