Languages

Multimedia applications may quit unexpectedly with some third party QuickTime components

Symptoms

Multimedia applications such as Final Cut Pro and iTunes may sometimes quit unexpectedly with some third party QuickTime components.

Resolution

On occasion, some third party QuickTime components may cause issues with multimedia applications. Here are some trouble-shooting tips:

Check for updated versions of your third party components

An updated version of a component may resolve stability or other performance issues. Here are web sites for some of the more common third party QuickTime components:

Other components may be found on the Apple QuickTime Components resources page.

Remove third party components 

Try removing your third party QuickTime components to see if that resolves your issues.

Perian can be removed directly from System Preferences.

  1. Open System Preferences.
  2. Click the Perian icon at the bottom of the System Preferences window.
  3. Select the General tab in the Perian Preference pane.
  4. Click "Remove Perian". 

To Uninstall Flip4Mac:

1) In Finder, go to ~/Applications/Flip4Mac.
2) Run Flip4Mac WMV Uninstaller.pkg.

To remove other components:

  1. In Finder, navigate to /Library/QuickTime.
  2. Move any third party components to the Desktop.
  3. Restart your computer.

Note: be careful not to remove Apple components. If you are not sure if a component is an Apple or a third party component, control-click it and choose Get Info from the menu.  Apple components will list "Apple Inc." in the Version field.

 

Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.
Last Modified: Aug 28, 2014
Helpful?
Yes
No
  • Last Modified: Aug 28, 2014
  • Article: TS2346
  • Views:

    2620
  • Rating:
    • 100.0

    (1 Responses)

Additional Product Support Information

Start a Discussion
in Apple Support Communities
See all questions on this article See all questions I have asked