MobileMe: Fields within the MobileMe signup page do not accept Japanese characters in Safari
Symptoms
You may not be able to complete some text fields during the MobileMe sign-up process if you use Japanese language characters (such as names or Furigana / phonetic reading). This issue may occur when using Safari in Mac OS X.
Products Affected
Safari 3 (Mac OS X 10.4), Safari 3 (Mac OS X 10.5), Safari 4 (Mac OS X 10.5), Safari 4 (Mac OS X 10.4), MobileMe
Resolution
Workarounds
As a workaround, type in your personal information and security information first in Japanese (Last Name, First Name, Last Name Katakana, First Name Katakana, Secret Question and its answer), and then type in your member name and password and email address in single-byte Roman characters (Desired Member Name, Password / Re-Type Password, and Alternate Email Address).
As a different workaround, you can use English alphabet characters during signup. You can change your information later (with Japanese characters) at the MobileMe account page.
Additional Information
Other web browsers for both Mac and Windows may not be affected by this issue.
This document will be updated as more information becomes available.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.