iTunes Store: Can't download or play a podcast
Symptoms
You cannot download or play a podcast.
Products Affected
iTunes Store
Resolution
I can't download a podcast
If a podcast doesn't download when you click the Subscribe or Get Episode button in the iTunes Store, the server that hosts that podcast may be busy or unavailable. Wait a few minutes or hours before attempting to download it again.
If you have podcast subscriptions and are trying to download the latest episodes, follow these steps:
- Open iTunes 4.9 or later.
- In the Source list, click the Podcasts icon.
- Click the Update button in the upper-right corner of the window to update all of your subscriptions.
I can't play a podcast
If you can't play a particular podcast, try deleting the podcast and then subscribing to it again, as follows:
- In the Source list, click the Podcasts icon.
- Select the podcast episode that won't play.
- Press Delete to delete the podcast.
- Select the title of the podcast whose episode you just deleted (the item with a disclosure triangle next to it).
- Click the Unsubscribe button at the bottom-right part of the screen.
- Click the Subscribe button that appears next to the podcast title.
- Click the Get button for the episode you deleted.
If you still can't play the podcast after following these steps, please use the "Report a Concern" link found below the Podcast Description to let the iTunes team know about the issue. Be sure to choose is not able to be played from the Choose Reason pop-up menu.
