Intel-based Mac: Microsoft Office doesn't launch
Symptoms
If you install Motion 2.1, part of Final Cut Studio 5.1, or other applications that use "split segment" non-system libraries on an Intel-based Mac, then Microsoft Office applications may fail to launch.
Products Affected
Portable Computers, Desktop Computers, Microsoft Office
Resolution
If this happens to you, just update pre-binding to resolve the issue. Follow these steps:
- If you haven't already, log into the computer as a user who has an administrator account.
- Navigate to the Utilities folder, inside the Applications folder.
- Open Terminal.
- Type: sudo update_prebinding -root / -force
- Press Return.
- When prompted for a password, enter your admin password, and press Return again.
Note: Pre-binding will take a few minutes to complete. You may see messages indicating that temp files are missing. These are harmless, and you can ignore them. When pre-binding has been completed, the Terminal prompt (usually a dollar sign, "$") returns. - Type: exit
- Press Return.
- Quit Terminal.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
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