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Archived - Some Address Book contact information isn't synced with some phones via iSync

This article has been archived and is no longer updated by Apple.

Symptoms

Some contact fields that are synced between iSync 1.1 and Symbian OS phones.

Resolution

When syncing contact information with Symbian OS phones and iSync, some of the fields that are used on the phone do not sync to Address Book. The fields that are not synced are:


  • "Mobile (Home)" numbers
  • "Mobile (Business)" numbers
  • "Fax" numbers
  • "DTMF" field
  • "Address" fields
  • "URL Address"
  • "URL Address (Home)"

 

Data in these fields doesn't appear in Address Book. Be careful when choosing the Reset All Devices command in iSync because some data loss may occur. For more information about the Reset All Devices command, see "iSync: Use Caution When Choosing Reset All Devices Command."

 

Symbian OS phones include Nokia 7650 and 3650 phones.

Last Modified: Aug 1, 2013
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  • Last Modified: Aug 1, 2013
  • Article: TS2226
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