iSync: Manually canceling synchronizations with Motorola “KRZR” K1 phones in Mac OS X 10.5 Leopard

  • Last Modified: August 28, 2008
  • Article: TS2195
  • Old Article: 306448

Symptoms

You may notice when using the "Erase Data on Device then Sync" option in iSync and then manually cancelling a synchronization session in Mac OS X 10.5, that the Motorola K1 may appear to stay in an endless sync state. While iSync will have completed the sync operation, the phone itself may indicate that the sync is still occurring.

Products Affected

iSync, Motorola K1 series phones

Resolution

Turn the phone off and back on.

Additional Information

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

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