Keynote doesn't display Flash content after upgrading to QuickTime 7.1.3
Symptoms
After installing QuickTime 7.1.3, you may experience an issue when attempting to display Adobe Flash content from within a Keynote presentation.
Products Affected
Keynote, QuickTime, Adobe Flash
Resolution
In most cases this issue can easily be resolved by following the steps below:
- Quit Keynote.
- From the Apple menu, choose System Preferences.
- From the View menu, choose QuickTime.
- In the Advanced tab, make sure that the Enable Flash checkbox is selected and then close System Preferences.
- Reopen Keynote and play the presentation that includes Flash content
Additional Information
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
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