iMac: If you can't eject a CD or DVD or open the drive tray

  • Last Modified: March 04, 2009
  • Article: TS2097
  • Old Article: 51008

Symptoms

Learn what to do if you can't eject a CD or DVD (stuck media) or open the drive tray.

Products Affected

iMac

Resolution

Important: Make sure the disc is not in use. Quit all applications that are using files on the disc.

  1. Place the computer in sleep mode.
  2. Press the Media Eject key at the top-right corner of the keyboard.
  3. If that doesn't work, drag the disc's icon to the Trash.
  4. If that doesn't work, restart the computer, then hold down the mouse button.
    To restart, choose Restart from the Apple () menu.

Additional Information

For more information, refer to PowerPC-based Macintosh: How to eject a disc when other options don't work

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