Troubleshooting the MacBook Air SuperDrive
Symptoms
If you are experiencing issues with using your MacBook Air SuperDrive, such as the disk not being accepted, try these steps to help resolve the issue.
Products Affected
MacBook Air, MacBook Air SuperDrive
Resolution
- Make sure the SuperDrive is laying flat on a surface with the silver top facing upward.
- The MacBook Air SuperDrive is designed exclusively for use with MacBook Air. The MacBook Air SuperDrive must be directly plugged into the MacBook Air USB port, and cannot be used while connected to a hub.
Note: The MacBook Air SuperDrive can be used while connected to the back of the Apple 24-inch LED Cinema Display.
If you are experiencing an issue using the Macbook Air SuperDrive with Microsoft Windows, try starting the computer with the Macbook Air SuperDrive already plugged in.
Additional Information
For more information on disc burning, see Disc Burning Quick Assist.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
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