iPod shuffle: Blank page when trying to register new iPod shuffle using iTunes 7.7

  • Last Modified: August 08, 2008
  • Article: TS2024

Symptoms

When attempting to register a new iPod shuffle (2nd generation) using iTunes 7.7 on your computer, after clicking "Continue" after the "Welcome to Your new iPod" screen, you may see a blank page with only the text "iTunes Store" and no option to continue the registration process.

Products Affected

iPod shuffle (2nd generation), iTunes

Resolution

Update to the latest version of iTunes. In iTunes for Windows, choose Help > Check for Updates or use Software Update. On a Mac, choose iTunes > Check for Updates or use Software Update

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