MobileMe: Syncing with MobileMe from a Windows computer if network uses a proxy server
Symptoms
If you are in a network environment that uses a proxy server, you may be unable to log into the MobileMe Preferences Control Panel in Microsoft Windows, or you may receive an alert when attempting to sync.
Symptoms may vary depending on the proxy server configuration.
Products Affected
MobileMe Sync, Microsoft Windows
Resolution
Update to MobileMe Control Panel 1.4 or later.
With MobileMe Control Panel for Windows 1.4 or later, a variety of proxy configurations are now supported.
Supported proxy server types include:
- Web proxy servers (HTTP)
- Secure Web proxy (HTTPS)
- SOCKS proxy servers (see note below)
- HTTP/HTTPS proxy servers that require authentication
- Proxy bypass lists
- Proxy auto-configuration (PAC) files
If you are not sure what type of proxy server you use, contact your network administrator or Internet Service Provider (ISP). You should not change your Internet settings without first discussing the changes with your network administrator or ISP.
If you continue to encounter issues syncing with MobileMe Control Panel 1.4 or later while in a network environment that uses a proxy server, sync MobileMe with your computer in a proxy-free network if possible.
Note: Only unauthenticated SOCKS proxies are supported.
Additional Information
You can configure your proxy settings for your computer in the Internet Options Control Panel (or via the Internet Options menu choice in Internet Explorer or other web browsers).
This document will be updated as more information becomes available.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.