MacBook Air: Headphone jack and third-party audio product compatibility

  • Last Modified: November 04, 2008
  • Article: TS1955
  • Old Article: 307322

Symptoms

Some third-party audio products, such as headphones, may not plug into the MacBook Air headphone jack because part of the connector does not fit within the port hatch. In some instances, it may appear to fit, but the audio quality is intermittent or poor when used with MacBook Air.

Products Affected

MacBook Air

Resolution

Use a third-party headphone adapter to extend the audio connection outside of the port hatch. This enables a complete connector seating and electrical connection. Adapters are available at the Apple Store: store.apple.com.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.

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