iPhone 2.0 software: Exchange ActiveSync email attachments do not download
Symptoms
When using an Exchange ActiveSync account, email attachments may not download. Tapping the attachment to start the download shows a spinning wheel which never stops.
Products Affected
iPhone, iPod touch, iPhone 3G
Resolution
Ensure your Exchange Server meets the system requirements: Exchange Server 2003 SP2 (or newer) or Exchange Server 2007 SP1 (or newer).
Additional Information
See these articles for additional information:
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Rate this article: