Use Disk Mode to copy photos from iPod

Products Affected

iPod (10 GB, With Dock Connector), iPod (10 GB, With Dock Connector, Personalized), iPod (15 GB, With Dock Connector), iPod (15 GB, With Dock Connector, Personalized), iPod (Click Wheel), iPod photo, iPod with color display, iPod with color display Harry Potter (20GB)

Symptoms

To copy photos from iPod to your computer, make sure iPod is using Disk Mode and your computer has the latest version of iTunes. iPhoto or Image Capture do not see the photos you've saved on iPod. You can't copy the photos to your computer.

Resolution

To copy photos from iPod to your computer, make sure the "Enable disk use" option is selected. Follow these steps:

  1. Connect iPod to your computer using either your cable or Dock.
  2. Open iTunes.
  3. Select iPod in the Source pane.
  4. Click the Settings tab.
  5. Select the option to "Enable disk use".

  6. Click OK in the resulting dialog box.
  7. Click Apply.

iPhoto and Image Capture should now be able to import photos from iPod.

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