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Archived - iPod plays audio but not videos, movies, or TV shows

This article has been archived and is no longer updated by Apple.

Symptoms

If the audio for movies plays through the headphones and you see "Now Playing" on the iPod screen with a progress bar, but the video does not appear on the iPod screen, then you may have the TV Out video setting turned on.

Resolution

To change your TV Out setting so you can view video with your sound:

  1. Navigate on your iPod to Videos > Video Settings
  2. Select TV Out to set it to Off or Ask.

If the issue continues, make sure you are accessing the video through the Videos menu. If you have a video mixed in an audio playlist, you also won't be able to see the video.

Last Modified: May 8, 2012
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  • Last Modified: May 8, 2012
  • Article: TS1894
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