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Archived - iTunes 7 or later for Windows Installation stops responding while "registering modules"

This article has been archived and is no longer updated by Apple.

Symptoms

Some customers may experience an issue when trying to install iTunes 7 or later for Windows where the installer will freeze while "registering modules" as shown below:

Resolution

This symptom may be caused by anti-spyware software preventing iTunes from installing correctly. One such application is SpyCatcher. Before installing iTunes, temporarily remove this software to allow the iTunes installer to complete.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Nov 9, 2012
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  • Last Modified: Nov 9, 2012
  • Article: TS1829
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