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Archived - iTunes: Album art may not download properly

This article has been archived and is no longer updated by Apple.

Symptoms

When importing a CD or adding new song files to iTunes, the album art may be missing and iTunes may not automatically download and add the album artwork.

Resolution

Check that iTunes has been configured to use this feature. You can enable this feature in iTunes Preferences:

  1. Open iTunes Preferences
    Mac: Choose iTunes > Preferences.
    Windows: Choose Edit > Preferences.
  2. Click Store.
  3. Select the "Automatically download missing album artwork" checkbox.

iTunes will only download album artwork for songs that it can find in the iTunes Store. iTunes will check each song in your iTunes library and attempt to match it up with a song in the iTunes Store. If the data matches, iTunes will download the album artwork from the iTunes Store and add it to the song in your iTunes library. If iTunes does not find a particular song's artwork in the iTunes Store, you will not see an alert message. iTunes simply does not download artwork for that song.

Note: You must have an iTunes Store account and have logged into the account on the computer you are using.

Last Modified: Oct 18, 2013
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  • Last Modified: Oct 18, 2013
  • Article: TS1815
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