MobileMe: "iDisk full" error

Products Affected

.Mac/iWeb website hosting, MobileMe, MobileMe iDisk

Symptoms

You may occasionally receive an error message about disk space when you are using your MobileMe account - for example, when trying to copy files to your iDisk you might see:
"The operation cannot be completed because the disk is full."

When using MobileMe Sync you might see:
"MobileMe Sync Error: Unable to complete sync. Your iDisk is almost full."

When using iWeb to publish to MobileMe, you might see:
"Publish Error: Your iDisk is full."

When using Backup to back up to your iDisk, you might see:
"Backup failed: There is not enough free space at the destination for the backup."

In some cases, you may receive different errors than those mentioned above. Keep in mind that iDisk is the backbone of many MobileMe services. iDisk is where the application support information for your published pages, Galleries, Sync data and much more are stored, in addition to being a tool to store and share standard documents and files on the Internet. In general, if you are having a problem interacting with any MobileMe Service besides MobileMe Mail, it's always a good idea to make sure you have space available on your iDisk.

Resolution

This error could occur because you have used up your iDisk space. Occasionally, this error may occur because of a problem with the settings. In either case, you will need to adjust the storage settings for your MobileMe account.

If your iDisk, mounted in the Finder, had been showing "--KB" as the space available, you will only need to change your storage settings, save, and then you can change the settings back and save again. If you were in fact approaching a full iDisk, you will need to allocate more space to iDisk, reduce the space taken up by files saved to your iDisk, or purchase more iDisk storage space.

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