Mac OS X 10.5: iChat AIM account buddy list repeatedly expands, collapses, and generates a login error
Symptoms
If you have a NetGear router, your iChat AIM account buddy list may begin to expand and collapse repeatedly. You may also get an error stating "You have attempted to login too often in a short period of time. Wait a few minutes before trying to login again."
Products Affected
Mac OS X 10.5, iChat, AIM
Resolution
Some NetGear routers require SSL port 443 connections for iChat AIM accounts. Follow these steps to configure your iChat AIM account to use SSL on port 443:
- Open iChat
- Click your AIM buddy list
- From the iChat menu, choose Log Out of (AIM screen name)... or press Command-L
- From the iChat menu, choose Preferences
- Click the Accounts button
- Select your AIM account
- Click the Server Settings tab
- Check Use SSL
- Enter 443 in the Port field
Repeat steps 5 through 8 if you have multiple AIM accounts.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
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