Mac OS X 10.5: Resetting the SyncServices folder
Symptoms
You may need to reset the SyncServices folder if you are:
- Unable to open iSync in a particular Mac OS X user account.
- Unable to click the Sync pane in MobileMe preferences in System Preferences.
- Unable to reset data on your computer with data from MobileMe on one user, but another user on the same computer works as expected.
Note: Manually removing the SyncServices folder is strongly discouraged because this may lead to unexpected data loss.
Products Affected
iSync 2.x, Mac OS X 10.5, MobileMe
Resolution
Reset the SyncServices folder with these steps in Mac OS X 10.5:
- Open iSync.
- Choose Preferences from the iSync menu.
- Click Reset Sync History.
If this does not resolve your issue, or if you are unable to open iSync, follow these steps:
- In the Finder, choose Utilities from the Go menu.
- Open Terminal.
- In the Terminal window that opens, type or paste the following command on a single line:
/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync.pl full
- Press Return.
- When the operation is complete, quit Terminal.
Additional Information
The SyncServices folder (~/Library/Application Support/SyncServices) is a key component of syncing in Mac OS X 10.5 Leopard. This includes syncing with devices and with MobileMe.