iOS: Wi-Fi settings grayed out or dim
In rare instances, the setting to turn on Wi-Fi on your iPhone, iPad, or iPod touch may appear "grayed out" or dim. If this occurs, you will not be able to turn Wi-Fi on.
You may see the following when you tap Settings > Wi-Fi. When you attempt to turn Wi-Fi on, your device will not respond.
Note: If you are using iOS 7, Wi-Fi may appear to turn on and off in Control Center, but Wi-Fi will not respond.
Follow these steps to resolve the issue:
- Verify that airplane mode is off by tapping Settings > Airplane Mode.
- Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
- If your issue is still unresolved, perform a software restore in iTunes.