iPhone 無法在電子郵件中顯示附件
徵兆
收到包含附件 (Word、Excel 或 PDF 檔案，以迴紋針圖像表示) 的電子郵件時，附件可能在開啟電子郵件之後無法顯示。但是會收到純文字版本的郵件，並且包含名為 Winmail.dat 的附件，而該附件無法檢視或開啟。
受影響的產品
iPhone
解決
以含附件的 RTF 格式編寫的郵件會發生此狀況。如果不會顯示附件，則電子郵件的寄件人將需要以純文字或 HTML 編寫郵件，讓您可以在 iPhone 中檢視附件。如需更多關於如何設定 Outlook 寄送純文字或 HTML 的資訊或步驟，請參閱以下的 Microsoft KB 文件：＜OL2002：訊息格式對網際網路郵件的影響＞。
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