iPod genkendes ikke, og Windows Enhedshåndtering er tom
Symptomer
Kan du ikke se iPod'en i Windows Stifinder eller iTunes?
Berørte produkter
iTunes 7 for Windows, iPod, iTunes 8 for Windows, Windows XP
Løsning
Start med at se i Enhedshåndtering (højreklik på denne computer, vælg Administrer, og vælg derefter Enhedshåndtering). Hvis der ikke er vist nogen enheder i Windows Enhedshåndtering, skal du læse videre.
Yderligere oplysninger
Hvis problemet begyndte umiddelbart efter, at du havde opdateret din Windows XP-computer til Service Pack 2, skal du starte med at se her:
Microsoft Knowledge Base, artikelnummer 893249.
Hvis problemet begyndte umiddelbart efter, at du havde opdateret din Windows XP-computer til Service Pack 3, skal du starte med at se her: Microsoft Knowledge Base, artikelnummer 953791.
I forbindelse med andre årsager til, at computeren ikke genkender iPod'en, kan du se iPod'en mangler i "Denne computer" eller i iTunes til Windows.
Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.