iPod's touch-sensitive wheel and buttons are unresponsive after waking from sleep
Symptoms
Find out what to do if iPod doesn't respond or seems unresponsive when you wake it from sleep while turning off the Hold switch.
If your iPod model doesn't respond or seems unresponsive when you wake it from sleep while turning off the Hold switch, wait about 30 seconds to see if your iPod recovers from this state and works normally.
Products Affected
iPod nano, iPod
Resolution
If iPod does not start working normally after about 30 seconds, take these steps:
- Slide the Hold switch to the locked position (toward the headphones port).
- Slide the Hold switch to the unlocked position (away from the headphones port).
iPod nano
Fifth Generation iPod
iPod (Click Wheel) on left, iPod mini on right
iPod (with dock connector) Hold switch (3)
iPod (Touch wheel) Hold switch (4)
Additional Information
iPod calibrates its touch-sensitive surfaces when you turn off the Hold switch. Touching the buttons or the touch wheel on a sleeping iPod at the same time that you turn off the Hold switch causes iPod to calibrate to the capacitance of your finger instead of the air. This can cause iPod to turn on but appear unresponsive when waking from sleep.