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Archived - iPod nano (2nd generation) shows iPod USB cable icon on display

This article has been archived and is no longer updated by Apple.

Symptoms

 If you see the image below on the display when using iPod nano (2nd generation), proceed to the Solution section:

Resolution

In some cases, your iPod nano may simply need to be reset. Follow the steps below to reset your iPod nano:

  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again).
  2. Press and hold the Menu and Center (Select) buttons simultaneously for about 6 to 10 seconds until the Apple logo appears. You may need to repeat this step.

If resetting iPod nano does not resolve the issue, it may require service. Please schedule a service appointment with an Apple Retail Store, an Apple Authorized Service Provider, or the iPod Service Website.

Last Modified: Mar 28, 2014
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  • Last Modified: Mar 28, 2014
  • Article: TS1376
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