iPod nano (2nd generation) shows iPod USB cable icon on display

  • Last Modified: June 04, 2009
  • Article: TS1376
  • Old Article: 305443

Symptoms

 If you see the image below on the display when using iPod nano (2nd generation), proceed to the Solution section:

Products Affected

iPod nano (2nd generation)

Resolution

In some cases, your iPod nano may simply need to be reset. Follow the steps below to reset your iPod nano:

  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again).
  2. Press and hold the Menu and Center (Select) buttons simultaneously for about 6 to 10 seconds until the Apple logo appears. You may need to repeat this step.

 

Additional Information

If resetting iPod nano does not resolve the issue, it may require service. Please schedule a service appointment with an Apple Retail Store, an Apple Authorized Service Provider, or the iPod Service Website.

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