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Power Macintosh G3: Excel Consistently Freezes

  • Last Modified: September 11, 2003
  • Article: TA37605
  • Old Article: 24909
This article has been archived and is no longer updated by Apple.
Every time I open a Microsoft Excel spreadsheet my new Power Macintosh G3 crashes. Is there an incompatibility between Excel and Power Macintosh G3 computers?

Products Affected

Power Mac

This is an isolated issue with Microsoft Excel. If the monitor bit depth is selected as 2 bit or 256 grays, the Excel application will freeze on launch. The easiest workaround is to select a higher bit depth. Microsoft has been alerted to this issue, but there is not any additional information available from Microsoft at this time.

This issue will persist even after clean install and reinstallation of the Microsoft Office 98 suite.
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