Color LaserWriter: Wrong Colors From MS-Office 97 Apps

The following symptoms have been reported from Microsoft Office 97 applications:

• color output prints with blue haze or only in various shades of blue.
• pictures print in monochrome but colored text on the same page prints in color.
• colored text print in wrong color.

There appears to be a conflict among Microsoft Office 97, Image Color Management (ICM), and the PostScript printer driver. This behavior has not been seen in any other Windows 95 applications.

Please use one of the following workarounds if you are encountering this issue:

Workaround 1

Disable Image Color Management support for the printer driver:

Step 1
Open the \\Windows\\System\\Color directory of your hard drive.

Step 2
Right-click on the ICM file for your printer:

for CLW 12/600, the file is named APLWCOB1.ICM
for CLW 12/660, the file is named APLWCSB1.ICM

Step 3
Select 'Uninstall'

Note: This will remove ICM support for ALL applications.

Workaround 2

By default, ICM is set to use "Host ICM". Change this setting to "Download ICM" or "Printer ICM".

1. Open the Printers Control Panel.
2. Right-click on your printer and select "Properties".
3. Click on the tab labeled "Graphics".
4. Click on "Chooose image color matching method..."
5. Select "Download ICM" or "Printer ICM" options.

Note: the "No image color matching" option does not disable ICM on some versions of the Apple LaserWriter driver.

Workaround 3

Insert your data into MS Office 97 applications via a different method. For example, if you are inserting a picture into a Word document, try the following methods:

• Paste
• Paste Special: Paste Picture
• Paste Special: Paste Object
• Paste Special: Paste Picture (Enhanced Metafile)

Also, you may want to change the data format of your graphic and then try to insert it into your document. For example, try using JPEG instead of BMP.