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Archived - One or more contacts don't appear in iPod's Contacts list

This article has been archived and is no longer updated by Apple.

Follow these steps if one or more contacts don't appear in iPod's Contacts list even though their vCard is in the Contacts folder.

  1. Make sure the contact's vCard is in a compatible format, either 2.1 or 3.0.
  2. Make sure the vCard was copied to the Contacts folder. The folder's name must be spelled correctly. It is not case sensitive.
  3. Use a contact manager application, such as Mac OS X's Address Book, to make a new vCard. Copy it to iPod's Contacts folder and see if it appears.
  4. Reset iPod. When you reset iPod all your music and data files are saved, but some customized settings may be lost.

Related document

93678: iPod: Importing Contacts and Appointments

Last Modified: Feb 20, 2012
  • Last Modified: Feb 20, 2012
  • Article: TA26541
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